Challenge the Myths of Change in Your Community Bank!

A One-Day Interactive Workshop

Here are some of the problems community bankers report to us about their small business calling program and what account officers experience in their efforts to get results both in retaining existing customers and converting prospects to customers:

1. Your Options:

a. Ignore

b. Get angry

c. Think wishfully

d. Run away

e. Face the problem

1) How you think

2) How you act

2. Age of Instability

a. Managing change

b. Personal assignment

3. What’s Happening?

a. Layoffs

b. Downsizing

c. Outsourcing

d. Mergers and acquisitions

e. Business failures

4. What Can You Expect?

5. Can You Learn to Work in the Rain?

6. How Do People Resist Change?

a. Cling to past

b. Defend the past

c. Get even

d. Try to stop it

7. Some Develop a Negative Mind Set Based on:

a. Misinterpretation

b. Faulty assumptions

c. Ill motives

d. Wrong-headed thinking

8. Challenge These Myths:

a. This will go away

b. It will help if I get upset about this

c. This is a bad thing for my career

d. I can just keep on doing my job like I have been

e. All these problems prove that the changes are bad for the Church

f. Top leadership knows a lot more than they’re telling

g. Top leadership doesn’t care about us

h. I’m not in a position to make a difference

i. Top leadership is supposed to make these changes work

j. They don’t know what they’re doing

k. The changes weren’t necessary

9. Control Your Attitude!

10. Take Some Ownership of the Changes!

11. Choose Your Battles Carefully!

12. Be Tolerant of Top Leadership Mistakes!

13. Keep Your Sense of Humor!

14. Don’t Let Your Strengths Become Weaknesses!

15. Practice Good Stress Management Techniques!

16. Support Top Leadership!

17. Invent the Future Instead of Trying to Redesign the Past!

People can’t live with change if there’s not a changeless core inside them. The key to the ability to change is a changeless sense of who you are, what you are about, and what you value.

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